All in One Offer! | Access Unlimited Courses in any category starting at just $29. Signup today. Offer Ends in: 3 Days!

Browse Library

  • Business Solutions
  • Become an Instructor
  • 0
    Shopping Cart

    Your Cart is empty. Keep shopping to find a course!

    Browse Courses
Get Unlimited Learning Access
3 days left at this price!
30-Day Money-Back Guarantee

All Plans Includes

  • Full Access to 16000+ online courses
  • Play & Pause Course Viewing
  • HD Recorded Lectures
  • Access on Mobile/PC/Tablet
  • Quizzes and Real Projects
  • Certificate of Completion

Need to train more people?

For team of 5 or more users.
Try Learnfly for Business
  • How to effectively prompt AI to get great outputs
  • How to use ChatGPT to improve your Service Management teams

Want to stay ahead of the evolution and know how to use AI tools such as ChatGPT?

Want to improve your service management teams by using the latest tools?

Want to learn effective prompting?

This course if for you!

ChatGPT is about to revolutionize how we all work, you need to think about what you do next, do you become part of the solution and learn how to enhance your services? or be at risk of redundancy! this course will help!

In this course I will show you how you could use chatgpt to your advantage and improve your services that you deliver in service management area.

We will cover the following in this course:

1. What is ChatGPT and how do I prompt effectively?

2. Do some gap analysis to understand where it will help you in your organization (Including some workshops to help you get the information you need!)

3. Incident management and ChatGPT

4. Problem management and ChatGPT

5. Asset and configuration management and ChatGPT

5. ServiceNow and ChatGPT

I hope you enjoy the course, and if you need any help and want to ask any questions please let me know!

I also value any feedback you may have and this course will be continually updated as AI evolves

  • No requirements
  • Anyone interested in AI and ChatGPT potential
  • Colleagues in IT Service Management Roles
View More...
  • Section 1 : Intro to chatGPT 2 Lectures 00:09:44

    • Lecture 1 :
    • Lecture 2 :
    • Some considerations before we begin
  • Section 2 : IT Service Management teams and ChatGPT usage 5 Lectures 00:28:06

    • Lecture 1 :
    • Change Management
    • Lecture 2 :
    • Help Desk
    • Lecture 3 :
    • Problem Management
    • Lecture 4 :
    • Asset and Config Management
    • Lecture 5 :
    • ServiceNow Prompts
  • Section 3 : Some workshops that may help identify your gaps 3 Lectures 00:15:32

    • Lecture 1 :
    • SWOT analysis
    • Lecture 2 :
    • Pre-Mortem Workshops
    • Lecture 3 :
    • 5-whys workshop
  • How do i access the course after purchase?

    It's simple. When you sign up, you'll immediately have unlimited viewing of thousands of expert courses, paths to guide your learning, tools to measure your skills and hands-on resources like exercise files. There’s no limit on what you can learn and you can cancel at any time.
  • Are these video based online self-learning courses?

    Yes. All of the courses comes with online video based lectures created by certified instructors. Instructors have crafted these courses with a blend of high quality interactive videos, lectures, quizzes & real world projects to give you an indepth knowledge about the topic.
  • Can i play & pause the course as per my convenience?

    Yes absolutely & thats one of the advantage of self-paced courses. You can anytime pause or resume the course & come back & forth from one lecture to another lecture, play the videos mulitple times & so on.
  • How do i contact the instructor for any doubts or questions?

    Most of these courses have general questions & answers already covered within the course lectures. However, if you need any further help from the instructor, you can use the inbuilt Chat with Instructor option to send a message to an instructor & they will reply you within 24 hours. You can ask as many questions as you want.
  • Do i need a pc to access the course or can i do it on mobile & tablet as well?

    Brilliant question? Isn't it? You can access the courses on any device like PC, Mobile, Tablet & even on a smart tv. For mobile & a tablet you can download the Learnfly android or an iOS app. If mobile app is not available in your country, you can access the course directly by visting our website, its fully mobile friendly.
  • Do i get any certificate for the courses?

    Yes. Once you complete any course on our platform along with provided assessments by the instructor, you will be eligble to get certificate of course completion.
  • For how long can i access my course on the platform?

    You require an active subscription to access courses on our platform. If your subscription is active, you can access any course on our platform with no restrictions.
  • Is there any free trial?

    Currently, we do not offer any free trial.
  • Can i cancel anytime?

    Yes, you can cancel your subscription at any time. Your subscription will auto-renew until you cancel, but why would you want to?

2599 Course Views

8 Courses

Experienced ITIL expert in private and public sector, experience of delivering great workshops, engaging stakeholders and career development.
View More...
  • introduction-to-robotic-process-automation-rpa

    Introduction to Robotic Process Aut...

    By : Bonnie Dallum

    Lectures 6 All Level 0:34:21
  • robotic-process-auto-ation-rpa-process-discovery-for-finance

    Robotic Process Auto,ation (RPA) Pr...

    By : Bonnie Dallum

    Lectures 8 All Level 0:33:30
  • intro-to-autohotkey

    Intro to Autohotkey

    By : Joe Glines Glines

    Lectures 39 All Level 3:16:50
  • mobile-automation-with-robot-framework-and-appium

    Mobile Automation With Robot Framew...

    By : Liviu Avram

    Lectures 22 Beginner Level 0:0:0
  • network-automation-with-python-programming-in-2-hours

    Network Automation with Python Prog...

    By : Ahmet Kayhan Seker

    Lectures 22 Beginner Level 1:5:54
  • learn-to-create-ai-assistant-jarvis-with-python

    Learn To Create AI Assistant (JARVI...

    By : Arbaz Khan

    Lectures 23 All Level 2:7:57
Sign Up & Start Learning
By signing up, you agree to our Terms of Use and Privacy Policy
Reset Password
Enter your email address and we'll send you a link to reset your password.