Basic Quality Management Fundamentals

Basic Quality Management Fundamentals: Building the Foundation for Operational Excellence

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Last Updated: 2024-06-14 06:06:19 English Course Type: Self Learning

Understanding the concept of quality.
Different perspectives on quality.
Importance of quality in business and customer satisfaction.
Introduction to Total Quality Management.
Core principles and philosophy of TQM.
Metrics for measuring process and product quality.
Customer focus and satisfaction.

Embark on an enlightening journey to grasp the fundamental principles of quality management with our dynamic course, "Basic Quality Management Fundamentals." Crafted for professionals spanning diverse industries and career stages, this comprehensive program serves as a gateway to understanding the foundational aspects of quality management.

Throughout this immersive and interactive learning experience, participants will delve deep into the core tenets of quality management, navigating from the foundational essence of quality to the intricacies of mastering Total Quality Management (TQM). They'll uncover the profound impact of quality on driving customer satisfaction and organizational success, laying a robust foundation for attaining sustainable competitive advantage.

Under the expert guidance of industry leaders, learners will uncover the principles of TQM, including customer-centricity, the pursuit of continuous improvement, fostering employee empowerment, and harnessing data-driven decision-making processes. Real-world case studies and practical examples will offer invaluable insights into the effective implementation of quality measures within diverse organizational contexts.

By the culmination of this transformative journey, students will emerge equipped with the requisite knowledge and skills to navigate the intricacies of quality management, fostering a culture of excellence, innovation, and perpetual enhancement within their respective organizations. Join us as we embark on this illuminating odyssey, unlocking the secrets to mastering quality for sustained organizational success.

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No prior knowledge of quality management is required.
Eagerness to learn and actively participate in discussions.

Managers and supervisors responsible for quality assurance and improvement.
Professionals seeking to enhance their knowledge and skills in quality management.
Individuals interested in pursuing careers in quality management or related fields.
Entrepreneurs and business owners aiming to implement effective quality management practices.
Students studying business, engineering, or related disciplines with an interest in quality management.

Section 1 : Section 1 the concept of quality 9 Lectures 00:20:22
Lecture 1 :
1-What is Quality Preview
Lecture 2 :
2--Quality is the degree of excellence
Lecture 3 :
3-Quality Is a Conformance to requirements
Lecture 4 :
4-Quality Is a Value of money-
Lecture 5 :
5-Quality Is a Fit for purpose-
Lecture 6 :
6-fitness of use
Lecture 7 :
7-Quality Is a Free from defect
Lecture 8 :
8-Quality Is a Conform to standards-
Lecture 9 :
9-Do It Right the First Time
Section 2 : section 2 Total quality management 9 Lectures 00:39:19
Lecture 1 :
1-Customer-focused
Lecture 2 :
2-Total employee involvement
Lecture 3 :
3-Process-centered
Lecture 4 :
4-Integrated system
Lecture 5 :
5-Strategic and systematic approach
Lecture 6 :
6-Continual improvement
Lecture 7 :
7-Fact-based decision making
Lecture 8 :
8-Communications
Lecture 9 :
Total quality management
Section 3 : section 3 Quality measures 7 Lectures 00:35:12
Lecture 1 :
1-Quality measures
Lecture 2 :
2-Process Measures
Lecture 3 :
3-Outcome Measures
Lecture 4 :
4-Structural Measures
Lecture 5 :
5-Balancing Measures
Lecture 6 :
6-Composite Measures
Lecture 7 :
7.Characteristics of a Good Quality Measure

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Islam Arid Quality Capsule,

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Quality Capsule: CPHQ, ISO Lead Auditor, PHD(C) MQM, STEPPS Great courses for beginners Join me in mastering essential skills that set you apart from the ordinary. Whether you're driven by personal passions or embarking on a business venture, you'll gain a comprehensive toolkit to excel and deliver exceptional quality. Empowering Guidance Benefit from personalized mentorship provided by dedicated experts genuinely committed to your advancement. Embrace Positivity, Leave Stress Behind Learn More about Islam Abdelwahab Arid Meet Islam Arid, an accomplished leader in Quality, Health, Safety, and Environment. Backed by a Master's degree in healthcare quality, Islam is driven by a passion for standards, continuous improvement, streamlined processes, human potential, and their collective power to drive organizational growth. Collaborating closely with top-tier management and process custodians, Islam orchestrates precise Measurement and Monitoring of Processes and Individual Performance, driven by a meticulously designed framework of Key Performance Indicators rooted in a transparent Organizational and Process Strategy Map. Credentials at a Glance Holder of a Master's Degree in Healthcare Quality and Accreditation Credentialed Professional in Healthcare (CPHQ) since 2012 Accomplished ISO 45000 Lead Auditor ·Proficient ISO 9001:2015 Internal Auditor Skilled STEPPS Master Trainer Currently pursuing a Ph.D. in Enterprise Risk Management, Islam Arid's journey continues to encompass new horizons. With great anticipation, I look forward to welcoming you to our enlightening sessions!